Current situation in Chile:
LATAM reports the status of its operation in Chile Santiago, Chile, October 20, 2019 7:37 p.m.
Due to the current situation of demonstrations in Chile and the curfew today in Santiago (October 20) that affect the mobility of both passengers and company officials,
LATAM Airlines Group has had to cancel all its flights from the Santiago airport between 7:00 pm today (October 20) and 10:00 am (October 21) with the exception of flights: LA530, LA704 and LA2364
In case of a canceled flight, the company recommends its passengers not to transfer to the airport. National and international flights to Santiago airport are also subject to modification and / or cancellation, and it is recommended to check the Flight Status on latam.com
LATAM regrets the situation that its passengers are experiencing and the company is trying its best to minimize the impact on its operation, deliver travel solutions and provide flexibility.
What are the options for passengers?
LATAM offers all passengers who have planned trips to or from Chile's airports between October 20 and 22, the possibility of changing their trip at no cost, up to 20 days after the date of the original flight through the Reprogram section Your Flight from latam.com.
For passengers who plan to travel between October 20 and 22, LATAM recommends:
1. Be aware of the information published on the official LATAM channels (latam.com, Twitter and Facebook) that will be updated continuously.2. Check-in 48 hours in advance through latam.com or the LATAM APP.3. Check the status of your flight at:
• My Trips in latam.com • Flight status on latam.com • LATAM APP
For passengers who need another type of solution:
In case of a flight canceled by this situation, a refund can be requested through latam.com. To change the origin and / or destination of the flight, it must be done via latam.com, considering that this modification is subject to tariff differences.
During the curfew, the Chilean Government has provided the following pass-through:
To travel to Santiago airport, passengers must present their boarding pass as a safe pass to the authorities
Upon arrival on a flight, the airport authorities will deliver a pass for your departure from the terminal.
Family members or people looking for passengers (other than taxis) can request safeguards at police stations @Carabdechile
LATAM Airlines Group deeply regrets the inconvenience caused by this situation and reiterates its commitment to the highest standards of safety and quality of service.
Source: Travel Partners
To Know More about this protest - Click here 2019 Santiago protests
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